Frequently Asked Questions
Everything you need to know about your Easy Plumbing order.
What is the standard shipping time for plumbing fixtures?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, though larger items like bathtubs or water heaters may require freight shipping and take 7-10 business days.
Do you offer a warranty on your products?
Yes, all products sold by Easy Plumbing come with a minimum 1-year manufacturer warranty. Many of our premium faucets and valves also include limited lifetime warranties against leaks and finish defects.
What is your return policy for unused parts?
We offer a 30-day hassle-free return policy. Items must be in their original packaging and in resalable condition. Please note that installed items cannot be returned due to safety and health regulations.
Are your products compatible with standard US plumbing systems?
Absolutely. All fixtures and fittings sold on our store are designed to meet standard US plumbing codes and NPT thread specifications unless explicitly stated otherwise in the product description.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress in real-time.
Do you provide technical support for DIY installations?
While we provide detailed installation manuals and spec sheets for every product, we recommend consulting a licensed professional for complex installations to ensure compliance with local building codes.